Case Study

Shadow Gen AI Apps, Autonomous Agentic Apps, and Supply Chain APIs

A mid-sized company in the Banking, Financial Services, and Insurance (BFSI) sector, experiencing rapid growth and exploring cutting-edge technologies

A mid-sized company in the Banking, Financial Services, and Insurance (BFSI) sector, experiencing rapid growth and exploring cutting-edge technologies such as autonomous agentic apps, generative AI, and supply chain APIs to maintain a competitive edge. The company faces the challenge of balancing innovation with stringent security and privacy measures in a highly regulated environment.

Challenges

  • Shadow Gen AI Apps & Supply Chain APIs: The company faced an increasing number of unauthorized and unmonitored generative AI apps and supply chain APIs being used by employees. These shadow applications exposed sensitive data to potential breaches and raised compliance concernsq
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  • Data Exfiltration Risk: The use of unmonitored AI and agentic apps heightened the risk of data exfiltration, exposing customer, partner, and internal data to malicious actors. The lack of oversight increased the threat of intellectual property breachesq
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  • Compliance Issues: The company had to ensure that all AI and API usage complied with strict government regulations and industry-specific compliance standards, such as PCI-DSS and GDPR. Uncontrolled AI apps threatened non- compliance, leading to potential fines and legal exposureq

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